1. General Information

In compliance with applicable regulations, the ownership of this online store is as follows:

Owner: Sergio Aimar Castellano Almeida (artistically known as “La Pantera”)
Tax ID (NIF): 49798013T
Address: C/ Harimaguada nº 8, 3º Izquierda, 35215 Telde, Las Palmas de Gran Canaria, Spain
Contact email: info@lapanterababy.com

This online store is aimed at customers in Spain and internationally, and is available in Spanish and English.

2. Purpose

These Terms and Conditions govern the purchase of products offered through this website, including:

• T-shirts

• Hoodies

• Caps

• Stickers

• Vinyl records

All products are self-produced and may be available in limited quantities or exclusive editions.

3. Purchase Conditions

By placing an order, the user agrees to:

• Provide accurate and complete information

• Be of legal age or have proper authorization

• Not place fraudulent orders

Placing an order implies full acceptance of these Terms and Conditions.

4. Prices and Payment

• All prices include VAT.

• Shipping costs are displayed separately before completing the purchase.

Accepted payment methods:

• Credit/Debit card

• Bizum

• PayPal

All payments must be made in advance.

5. Product Availability

All orders are subject to product availability.

The store reserves the right to:

• Limit stock

• Cancel orders in case of obvious pricing or availability errors

In case of cancellation, any paid amount will be fully refunded.

6. Shipping

Shipping Areas

• Spain

• Europe

• International shipping

Shipping Carriers

Orders may be shipped באמצעות:

• Correos

• Nacex

• DHL

• UPS

Estimated Delivery Times

• Spain: up to 10 days

• Europe: up to 20 days

• International: depending on destination

Shipping Costs

• Fixed rates depending on destination (Spain, Europe, International)

• Free shipping is not offered

7. Returns, Exchanges and Withdrawal Right

7.1 General Policy

Due to the nature of the products (limited editions and self-produced items), the store does not offer free returns, except where legally required.

7.2 Right of Withdrawal

In accordance with European regulations, customers have the right to withdraw from their purchase within 14 calendar days from receiving the order.

To exercise this right:

• The customer must notify the store via email

• The product must be unused, in perfect condition, and in its original packaging

Return costs:
Shall be borne by the customer.

The store reserves the right to refuse returns if the product shows signs of use or is not in its original condition.

7.3 Exceptions to the Right of Withdrawal

The right of withdrawal does not apply in the following cases:

• Personalized or custom-made products

• Products that cannot be returned for hygiene or usage reasons

• Products that have been used beyond what is necessary to verify their nature

7.4 Defective Products

If a product is defective:

• The customer must provide proof (photos)

• The store will cover return and reshipping costs

• The item will be replaced at no additional cost

7.5 Size Exchanges

Size exchanges are accepted under the following conditions:

• The customer bears the shipping costs (both return and new shipment)

• The product must be sent back first

• The replacement will be shipped after inspection

8. Concert Tickets

The website may include links to external platforms for purchasing concert tickets.

The store does not manage these sales and is not responsible for the terms and conditions of those third-party platforms.

9. Liability

The store shall not be held liable for:

• Delays caused by shipping carriers

• Errors in the information provided by the customer

• Misuse of the products

10. Intellectual Property

All content on the website (music, images, design, branding, logos, etc.) is owned by the holder or used with proper authorization.

Any reproduction is strictly prohibited without prior consent.

11. Customer Support

For any inquiries, users may contact:

• Website contact form

• Email: info@lapanterababy.com

12. Applicable Law

These Terms and Conditions are governed by Spanish and European law.

In case of dispute, the parties shall submit to the courts of the consumer’s place of residence.